Microtel Corp Complaint

Microtel Corp Complaint

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Microtel New Braunfels Tx - Shame on them


This hotel jacked it's prices up for the Memorial Day weekend. They charged about $50 more than their normal price. So you expect a little special attention for $150 a night, right? Well, this is just the extreme end of bare minimum that they could do and still be in business. The return air vents in the ceiling are filthy. Looks like Spanish moss hanging up there. The vent flap in the bathroom flaps 24/7. Need something from the desk? Let the phone ring 50 times. The breakfast? Meh. As little and and nasty as they can get away with. Halls are dirty, need updating, no newspapers in the lobby. They let coffee sit in the urn night and day without refreshing it, and don't leave so much as a plastic spoon out. This is not hospitality. It is the least they can provide you for the largest amount of money. If they would have refunded my money, I would have left. Oh, and bring your own bug spray.


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